POST 34/185 : LAN / DESKTOP SUPPORT TECHNICIAN (X9 POSTS)
Directorate – ICT Infrastructure
STIPEND: R7 450.75 per month for graduates.
CENTRE: Ead Office Ref No: DSRAC 34/2024 (X1 Post)
Amathole District Ref No: DSRAC 35/2024 (X1 Post)
BCM DistricT Ref No: DSRAC 36/2024 (X1 Post)
Sarah Baartman District Ref No: DSRAC 37/2024 (X1 Post)
Nelson Mandela District Ref No: DSRAC 38/2024 (X1 Post)
OR Tambo District Ref No: DSRAC 39/2024 (X1 Post)
Joe Gqabi District Ref No: DSRAC 40/2024 (X1 Post)
Chris Hani District Ref No: DSRAC 41/2024 (X1 Post)
Alfred Nzo District Ref No: DSRAC 42/2024 (X1 Post)
REQUIREMENTS: Minimum NQF level 6 qualification in either National Diploma/Degree: IT; Communications
Networks; Desktop Support; Computer Science Or other relevant & equivalent IT related
qualification.
DUTIES: Providing ICT related first-line support (desktops/computers, printer support & LAN connectivity)
and serving as a contact point for IT related issues for the users. Provide call management on
Information. Technology Service Management System (ITSM). Applying technical
standards/procedures, end user support procedures, operating systems, Active Directory,
backup technologies and processes. Manage, monitor network connectivity, servers, network
security and performance. Log and troubleshoot all ICT related issues and resolution. Liaise with
internal & external including third parties towards resolution of technical issues. Ensure computer
security and anti-virus updates. Control and approve access to server rooms. Monitor servers,
racks and cooling systems. Provide administrative support to all ICT related issues. Keep
inventory of hardware and maintenance records. Ensure all software are properly licensed. Valid
driver’s license would be an added advantage as maybe required to travel to provide ICT support
to other district offices or institutions. This post is earmarked for persons with disabilities.
ENQUIRIES: Z. Mndela / V. Puwani Tel No: (043) 492 0044 – Head Office (Qonce)
e- Recruitment Technical Enquiries – recruitment@ecsrac.gov.za
POST 34/186 : SYSTEMS FUNCTIONAL SUPPORT / DATA ANALYST-SCIENTIST REF NO: DSRAC 43/2024
(X4 POSTS) – INTERNSHIP
Directorate – ICT Operations
STIPEND: R7 450.75.per month for graduates.
CENTRE: Head Office
REQUIREMENTS: Minimum NQF level 6 qualification in either. National Diploma/Degree: IT; Business Applications.
Software Development; Technical Programming. Mathematical Statistics, Computer Science,
Applied Mathematics, or other relevant & equivalent IT related qualifications. Relevant data
scientist/analysis Certificates would be advantageous like: Big Data; Data Analysis & Modelling
(Pandas, NumPy, Matplotlib, seaborn, SciPy); Machine learning and Deep Learning (Sklearn,
TensorFlow, Keras, Pytorch); Data visualization (Power BI, Tableau); Coding/IDEs (Python,
Jupyter, Spyder, Pycharm, R programming).
DUTIES: Providing functional and technical support for departmental systems. Proving
technical/functional. Application support for the various designated applications/systems
including the Departmental Intranet & Website. Proving help-desk support services for the all
users and handling help-desk escalations. Understand designated applications/systems
business functionality; and use technical and analytical expertise to locate and resolve
applications/systems related problems. Provide system related advisory service to departmental
users and help-desk services. Providing training for users for designated systems. Provide data
analytic/analysis related services. Work closely with business to identify issues and use data to
propose solutions for effective decision making Build algorithms and design experiments to
merge, manage, interrogate, and extract data to supply tailored reports to colleagues, customers,
or the wider organisation. Use machine learning tools and statistical techniques to produce
solutions to problems and dashboards for internal stakeholders. Test data mining models to
select the most appropriate ones for use on identified projects or business units. Maintain clear
and coherent communication, both verbal and written, to understand data needs and report
results. Assess the effectiveness of data sources and data-gathering techniques and improve
data collection methods. Build predictive models and machine-learning algorithms for the various
business units. Work with stakeholders throughout the organization to identify opportunities for
leveraging company data to drive business solutions. This post is earmarked for persons with
disabilities.
ENQUIRIES: Z. Mndela / V. Puwani Tel No: (043) 492 0044 – Head Office (Qonce)
e- Recruitment Technical Enquiries – recruitment@ecsrac.gov.za
NOTE: Directions To Applicants Applications must be submitted on a duly complete New Z83 form
obtainable
any Public Service Department or on the internet at
www.dpsa.gov.za/documents. Applicants are not required to submit copies of qualifications and
other relevant documents until further notice, but must submit a fully completed signed Z83 form
and detailed Curriculum Vitae – NB: Z83 in the e-recruitment system is currently not
downloadable and therefore not signable; so, applicants who submitted applications via the e
recruitment system will therefore not be disqualified for an unsigned Z83 instead will be requested
to sign on interview day. Shortlisted candidates will be required to submit certified copies of
qualifications, and other relevant documents to HR on or before the day of the interview: should
you be in possession of a foreign qualification; it must be accompanied by an evaluation certificate
from the South African Qualification Authority (SAQA) when submitted. Failure to submit all the
requested documents will disqualify your application. Correspondence will be limited to short
listed candidates only. If you have not been contacted within six (6) months after the closing date
of this advertisement, please accept that your application was unsuccessful. Selected candidates
will be subjected to a personnel suitability check (criminal record check, citizenship verification,
financial/asset record check, qualification/study verification and previous employment
verification). Successful candidates will also be subjected to security clearance processes. Where
applicable, candidates will be subjected to a skills/knowledge test. Misrepresentation in the
application documents will result in automatic disqualification and disciplinary action in the event
the candidate has already been appointed. The Department reserves the right not to make
appointment(s) to the advertised post(s). Persons with disability and people from previously
disadvantaged groups are encouraged to apply. Employment equity targets of the department
will be adhered to. The objective of the Internship program withing the public service, is to address
the problem of youth unemployment, especially tertiary (university and Technikon) graduates buy
providing them with work experience opportunities in the public service. As per the Directive
issued by DPSA on the employment of persons to developmental programmes in the public
service: Internship, Learnership, Apprenticeship, Graduate recruitment schemes and related
programmes, this Internship programme is specifically aimed at the following: Interns need to be
graduates and unemployed. Internship program targets the youth group between the ages of 18
and 35. Interns need to be within their specific demographic area. The internship should not
exceed a period of 24 months, meaning candidates cannot enter into an internship program more
than once.
CLOSING DATE: 11 October 2024